Using AI Securely in your Organisation

This 2-hour instructor-led course is delivered online, and will help attendees come up to speed with this powerful new technology. It aims to empower with not only the fundamentals of AI, but how it can be leveraged to gain benefits across your organisation.

The session starts with an exploration of the different types of Artificial Intelligence, such as Machine Learning and Generative AI, before reviewing the two market leaders’ solutions, how they differ, and how they can be implemented securely in an organisation.

Chatbots and Assistants are explored, as well as the new area of Agentic AI—agents that can easily be set up to retrieve information or perform tasks; demonstrations are included for each of these.

Importantly, the course delves into the risks and issues associated with using AI in organisations, together with steps that can be taken to mitigate and manage these. Finally, time is spent exploring how AI can be used to support overall business strategy.

The full PowerPoint slide deck will be provided to attendees after the session, forming a valuable guidance resource.

Topics include: 

The key concepts of A.I.

• Different types of AI explained.
• How Generative AI works.
• Key terminology & concepts
• What are AI Models; why it’s important to understand the differences.
• Current state of AI progress, esp in the business context; market players

 The current tools available; pros & cons.

• Chatbots vs Assistants vs Agents - demos of each
• Prompting tips, for higher quality responses.
• Comparison of OpenAI ChatGPT and Microsoft Copilot
• GenAI - Image and video creation.

 Issues & risks to consider

• What AI is being used in your business? How to find out.
• Accuracy & hallucinations. Bias and other issues.
• Data leakage
• Potential impacts for stakeholders
• Security concerns
• Agent sprawl

Business applications

• Alignment to business strategy
• Exploring use-cases.
• Build or buy? Options.
• Connecting AI into your systems and other data sources.

Basics of your own AI Strategy

• Why you need an AI strategy; the main steps & considerations
• Three tier model to support AI development in our organisation.
• The 4 phases to implementing Copilot (or similar) into your organisation
• How to create an AI Acceptable Use Policy; considerations.