Surveillance in the workplace

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Updated 26 June 2025Print this page

Employers may use surveillance devices in the workplace:

to minimise the risk of theft, vandalism, arson, graffiti etc;
to ensure the security of employees;
to prevent unauthorised access to confidential information;
to ensure compliance with the employer’s policies;
to monitor customer service and employee performance; and
for training purposes (such as monitoring phone calls in a call centre).

Before introducing surveillance into the workplace, employers should consider relevant legislation and develop appropriate surveillance policies.

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