This one-day, face-to-face program equips supervisors, leading hands, and frontline managers with the essential leadership, change management, and continuous improvement skills required to drive team performance and operational excellence.
The course is highly practical.
Learning Outcomes
By the end of this course, participants will be able to:
Leadership
- Apply practical leadership styles suited to manufacturing environments
- Communicate clear expectations and provide effective direction
- Manage performance, behaviours, and accountability
Change Management
- Understand the impact of change on people and operations
- Apply structured approaches to implementing workplace change
- Engage and support teams through operational change initiatives
Workplace Effectiveness
- Improve team productivity and workflow coordination
- Manage time, priorities, and competing operational demands
- Address common workplace issues such as conflict, communication breakdowns, and underperformance
Continuous Improvement
- Identify opportunities for process improvement
- Apply basic continuous improvement tools (e.g. problem-solving frameworks, root cause analysis)
- Support and sustain a culture of ongoing improvement
Key Benefits
For Participants
- Increased confidence in leading frontline teams
- Practical tools that can be immediately applied on the floor
- Improved ability to manage change and resolve workplace challenges
- Stronger decision-making and problem-solving capability
For the Organisation
- Improved team performance and productivity
- More consistent and capable frontline leadership
- Reduced operational inefficiencies and waste
- Stronger safety, quality, and continuous improvement culture
Participant Eligibility
To qualify as an eligible participant, individuals must meet the following criteria:
- Be an employee within a small, medium, or large manufacturing business in Queensland.
- Work in an industry where manufacturing involves the transformative process of converting a resource or commodity into another product or consumable item.
- Manufacturing capabilities include, but are not limited to:
- General Manufacturing and Engineering
- Aerospace and Defence
- Food and Beverage
- Chemicals, Hydrocarbon, and Refining
- Furnishings and Other Products
- Meat and Seafood Processing
- Textiles, Clothing, and Footwear
- Printing and Graphic Arts
- Pulp, Paper, and Packaging
- Polymers, Plastic, and Rubber
- Pharmaceuticals and Medical Technology
- Renewables and Low Carbon
- Timber and Wood
- Supporting Capabilities including Laboratory Operations, Sustainability, and Process Plant Operations
- Not be an apprentice or trainee.
