Managing Underperformance and Implementing Performance Improvement Plans (PIPs)

The Managing underperformance and implementing Performance Improvement Plans (PIPs) subtopic provides practical guidance to help members identify, prepare for and manage underperformance. Through this subtopic’s articles amd Templates and Tools, organisations can understand the key steps involved when performance concerns arise and how to plan for and implement a Performance Improvement Plan (PIP).  

There should always be a focus on supporting and working with employees in partnership to identify any gaps and plan to improve their performance to the required standards, however sometimes this is not possible.

This subtopic:

• explains how to identify and respond to underperformance in the workplace
• outlines the key steps involved in preparing for and managing a Performance Improvement Plan (PIP)
• provides guidance on supporting employees to improve performance through structured processes
• highlights the importance of documentation and procedural fairness
• explains when it may be necessary to transition to a formal disciplinary process
• introduces key considerations to support employers in managing more complex performance matters

It may become necessary after appropriate steps are followed to implement a formal disciplinary process. This subtopic provides the baseline knowledge for members to have the confidence to initiate a formal process, however it is recommended that they contact Australian Industry Group's Workplace Advice Line on 1300 55 66 77 for further support before beginning the process.

Members can learn more about this sub-topic by accessing our Managing Underperformance and Implementing Performance Improvement Plans (PIPs) content guide.