As the festive season approaches, many Australian businesses begin preparing for their annual shutdowns over the Christmas and New Year period. This tradition aligns with a seasonal dip in customer demand and a natural desire among employees to spend time with loved ones. But while closing the doors for a few weeks may seem straightforward, employers must navigate a complex web of workplace laws to ensure compliance. 

Here’s what you need to know to manage a shutdown effectively and lawfully. 

What is an annual shutdown? 

An annual shutdown is a temporary closure of all or part of a business during which employees are directed to take annual leave. Before choosing to do this, employers need to consider the National Employment Standards (NES) and relevant industrial instruments (modern awards or enterprise agreements), which regulate how and when employees can be directed to take leave as discussed below: 

The NES applies to award/agreement free employees 

Employees that are not covered by a modern award or enterprise agreement are subject to the NES provisions on directing annual leave. 

Under the NES, employers can direct employees to take annual leave during a shutdown, but only if the direction is ‘reasonable’. What will be considered reasonable depends on the employee, but a note in the NES suggests that a direction to take annual leave could be reasonable if the business is being shut down for a period, such as Christmas and New Year period.  

Modern awards and the model clause 

Most modern awards (around 78) include the model clause introduced on 1 May 2023. The model clause allows employers to direct employees to take annual leave during a shutdown if: 

  • At least 28 days’ written notice is provided (or less if agreed by most employees) 
  • The employee has enough accrued leave 
  • The direction is reasonable. 

Important: Some awards have different requirements. For example, the Meat Industry Award 2020 requires 3 months’ notice. Always check the specific award that applies. 

A Notice of Annual Shutdown Letter is available to assist Australian Industry Group Members when providing notice of a shutdown. 

Enterprise agreements 

If an enterprise agreement applies, any direction to take leave must comply with its terms. These can vary significantly from the model clause in modern awards. Employers should review their agreement carefully and seek advice if needed. 

No shutdown clause? 

Some awards and agreements don’t include shutdown provisions (for example the Social, Community, Home Care and Disability Services Industry Award 2010). In these cases, employers should seek advice on alternative options. 

What makes a direction to take leave ‘reasonable’? 

Neither the model clause or the NES provide detailed guidance on when a direction to take leave will be reasonable. However, the Explanatory Memorandum to the Fair Work Bill 2008 suggest factors that may be considered: 

  • The needs of both the employee and employer 
  • Any agreed arrangements with the employee 
  • Custom and practice in the business 
  • The timing of the direction to take leave 
  • The length of notice provided. 

Managing Leave Handbook

Knowing your obligations as an employer, as well as communicating employee responsibilities, is essential in ensuring that the various forms of leave available to employees is managed effectively.

Our Managing Leave Handbook provides helpful and practical information on how to manage all the different forms of leave in the workplace and explains the interaction of the NES with modern awards, enterprise agreements, contracts and any relevant state legislation.

The accompanying updating subscription for this publication makes sure you stay up to date when legislative changes or case law developments occur.

Don't wait, order now and approach leave management with confidence.

What if employees don’t have enough leave? 

This is a common challenge. If an employee lacks sufficient annual leave, employers may need to: 

  • Seek agreement with the employee to take unpaid leave or another form of leave 
  • Pay employees for the shutdown period (even if no work is performed) 
  • Allow employees to work during the shutdown. 

Strategies to manage leave shortfalls 

Here are practical ways to reduce the impact of employees not having enough annual leave for a shut down:

1. Manage leave balances proactively

Under the NES, employers can refuse leave requests if the refusal is reasonable. Employers should review leave policies and ensure managers manage annual leave approvals to ensure that existing employees maintain enough leave to cover a future shutdown period for future shutdowns when considering whether to grant a request for leave.

2. Use other paid absences

Employees may agree to use: 

  • Time off in lieu (TOIL) 
  • Accrued rostered days off (RDOs) 
  • Annual leave in advance. 

Note: These options usually require employee agreement and may be subject to award or agreement conditions.

3. Offer alternative duties

If only part of the business is shutting down, employees may be directed to perform other duties. This could be subject to the terms of applicable contracts or industrial instruments.

4. Tailor an enterprise agreements clause to suit the business needs

Enterprise agreements do not have to follow the model clause in modern awards, so can be tailored to suit a business’s particular shutdown requirements. 

If an enterprise agreement is due for renegotiation, it might be a good time to consider whether the shutdown clause is meeting business needs. An employer without an enterprise agreement can consider making one with its employees.  

However, making an enterprise agreement can be a lengthy and complicated process, and employers are recommended to seek strategic advice from Australian Industry Group Workplace Lawyers before commencing.

5. Include shutdown terms in employment contracts

An employee’s entitlement to be paid over a shutdown period can be subject to an employee’s contracts of employment. Employers may want to seek advice about drafting or varying employment contracts that deal with shutdown periods. They can be especially valuable for new hires who will not accrue enough leave before their first shutdown period. 

Final thoughts 

Annual shutdowns can be a great way to give your team a well-earned break and align with seasonal business needs. But to avoid pitfalls, it is essential to plan ahead, communicate clearly, and understand the business’s obligations under the NES, awards, and agreements. 

Further assistance 

For assistance with your workplace matters, Members of Australian Industry Group can contact us or call our Workplace Advice Line on 1300 55 66 77 for further information. Our Managing Leave Handbook is a practical guide that will help all organisations to succesfully manage the various types of leave available to employees. 

Australian Industry Group Workplace Lawyers can assist organisations with: 

  • reviewing and updating contractual terms; 
  • reviewing and updating workplace policies relating to annual leave requests; 
  • advising on the requirements of imposing a stand down under s.524 of the FW Act, an applicable enterprise agreement, or contract of employment; and 
  • making or varying an existing enterprise agreement to provide for suitable shutdown arrangements. 

Join Australian Industry Group today!

Take advantage of more than 150 years of experience actively solving members’ workplace issues and representing their interests at the highest levels of national and state government. Being a member of Australian Industry Group makes good business sense. Call us on 1300 55 66 77 or visit our Why join page to sign up for a consultation with one of our member representatives.

Craig Rossi
Craig is a Senior Workplace Relations Adviser with Ai Group. He provides workplace relations advice to members of Ai Group covering industries Australia-wide. Advice includes: workplace relations, dismissals and disciplinary action, redundancies, anti-discrimination, workplace health and safety, workers compensation and industrial relations.